Apostle ships all orders Monday through Friday excluding holidays, and all items ship within 48 hours. You will be notified via email, including a tracking number or pickup details, when your jewelry is on its way!
Shipping within Canada:
We are pleased to offer free shipping* on all Canadian orders over $150, before taxes. For all orders $150 and under before taxes there is a flat shipping rate of $15. For any order that requires Express 1-2 Day Shipping, the flat rate is $25.
We use Canada Post for all orders within Canada, and shipments typically arrive within 5-7 business days, dependent on your location.
Apostle ships to all Canadian provinces.
*Please note that during the Annual Apostle Sale, shipping charges will apply on all orders unless the Free Local Pick-Up option is selected.
We now offer local delivery to the municipalities of Calgary, Cochrane, Chestermere, Airdrie and Okotoks for $12. Deliveries are made by Shettler Delivery who provide text updates on the delivery of your order.
Free Local Pick-Up : Cochrane ONLY
If you live in the Cochrane area and are able to pick up your order within one week, you can select the Free Local Pickup option. Once your order is ready for pickup you will be notified by email with instructions. PLEASE NOTE our previous Calgary local pickup location, DYP Refillery, has closed so we are not currently offering local pickup in Calgary.
Shipping to the United States:
For all US destinations we offer a Standard Shipping flat rate of $20. For any order that requires Express Shipping, the flat rate is $35.
If you need your order quickly, please select Express Shipping and your order will arrive within approximately 3-5 business days, but please note that this timeframe is dependent on your location. If you need your order by a certain date, please leave a note in the notes section of your order or send us an email and we will do our best to make this happen.
Please note that you may be liable to import duties or taxes on your shipment upon delivery, and you are responsible for paying all duties.
*Please keep in mind that all shipping timelines are an estimate, and can vary based on time of year and shipping location. We ask for some understanding and kindness- we will do everything on our end to ensure orders go out quickly, but have no control over the speed of which orders are delivered.
Please note that because the Love For Lewiston Necklaces and the Tiny Footprints Necklaces were made & sold to raise money these charities, they items are a final sale.
Apostle is committed to not only providing you with the best shopping experience, and we love to provide you with free and easy returns!
We hope you love your new jewelry, but we understand that sometimes things just don’t work out. Apostle is pleased to offer free returns within 15 days of purchase on all items excluding sales items and Special Orders for a full refund minus the cost of shipping.
Why is there a 15 day return policy?
A portion of every Apostle order goes to support a charitable organization through the Giving Back campaign. Because of this, we can only accept returns within this time frame to ensure that our accounting and donations are all in line (or else we'll be hearing about it from our Accountant!)
To make a return:
Simply send us an email with your order information (order number, name, and the item) and let us know what's going on.
It's that easy!
Just a couple things to remember...
All sale items and Special Orders are final sale and not eligible for return or exchange.
In the case of a return, we do not cover the cost of shipping, and shipping charges are not refundable. If you received free shipping on the order you wish to return, the flat shipping rate will be deducted from your refund amount.