Shipping & Returns

Apostyle Shipping


Apostle ships all orders Monday through Friday, and all in-stock items ship within 24 hours. You will be notified via email, including a tracking number, when your jewelry is on its way!

Shipping within Canada:

We are pleased to offer free shipping on all Canadian orders over $75, before taxes. For all orders $75 and under before taxes there is a flat shipping rate of $7. For any order that requires Express 2 Day Shipping, the flat rate is $12. 

We use Canada Post for all orders within Canada, and shipments typically arrive within 3-5 business days, dependant on your location.

Apostle ships to all Canadian provinces and territories.

Shipping to the United States:

For all US destinations we offer free shipping on all orders amounting to $160 or more, before taxes. For any orders less than $160, there is a flat rate of $16. For any order that requires Express 3 Day Shipping, the flat rate is $25.

Estimated shipping time to the United States is 5-10 business days, based on your location. Express Shipping guarantees your order will arrive within approximately 3 business days.

Please note that you may be liable to import duties or taxes on your shipment upon delivery, and you are responsible for paying all duties to your country.

International Shipping:

Apostle ships internationally for a flat shipping rate of $40. We do not offer Express shipping outside of North America.

Please note that you may be liable to import duties or taxes on your shipment upon delivery, and you are responsible for paying all duties to your country.

 

Apostyle Return Policy

Apostle is committed to providing you with the best online shopping experience, and that is why we offer free and easy returns!

We hope you love your order, but we understand that sometimes things just don’t work out. Apostle is pleased to offer free returns on all items (excluding sales items and Special Orders) for a full refund (minus the cost of shipping), or exchanged within 14 days of receiving the order. Our Return Policy and Procedure is as follows:

  1. Contact our Returns Department at returns@apostleboutique.com and include all of your order information, including Receipt Number, Name, Item to be returned and Reason for the return. You will receive an Return Authorization number and Instructions on how to proceed with the return.
  2. As long as the item has not been worn, has no damage or signs of wear and tear, and in original packaging and condition as when received.
  3. We will ship you a pre-addressed envelope with postage for you to enclose the required items and send back to us.
  4. Once the returned parcel has been received and we have ensured the items are in perfect condition, a refund will be issued. In the event of an exchange, the new item will be shipped immediately and you will be notified via email.

All returns/exchanges must be in unused condition and will all original packaging. No refunds/exchanges will be honored for merchandise returned in a used or damaged condition.

All sales items (including Designer Spotlight Specials and Clearance) and Special Orders are final sale and not eligible for return or exchange.

We do not cover the cost of shipping, and shipping charges are not refundable. If you received free shipping on the order you wish to return, the flat shipping rate will be deducted from your refund amount ($3 domestic, $6 US, $15 international).

Designers are continuously releasing new, updated collections, and for this reason we will not accept any returns or exchanges after the 14 day time period.

Please allow 1-2 weeks for the return to be processed.